JoyPop LLC("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, placing an order, booking an event, or joining our referral program, you agree to this policy.
What We Collect
We only collect what we need to deliver a great celebration:
- Contact details: your name, email address, and phone number.
- Billing & delivery info: billing address, delivery address, and event location.
- Order & booking details: services and products you select, event date and time, color choices, notes, and any custom requests.
- Payment info:processed securely by Square — we don't store your full card number on our servers.
- Referral program data: if you join JoyPop Cash, we track your referral code, earned credits, and cash-out requests.
- Basic site analytics: things like pages viewed and approximate location, used to keep the site running smoothly.
How We Use It
- To prepare and deliver your order or event.
- To confirm bookings, send receipts, and answer questions.
- To process payments, retainers, refunds, and JoyPop Cash rewards.
- To send occasional updates about your booking, your account, or important policy changes.
- To improve our services, products, and the site itself.
- To meet legal, tax, and accounting obligations.
Sharing Your Info
We don't sell your personal information. We share it only with the trusted services that help us run the business:
- Square— payment processing. See Square's Privacy Notice.
- Supabase— secure database hosting for your account and order info.
- Vercel— hosting our website.
- Resend— sending transactional and notification emails on our behalf.
- Government or legal authorities— only when we're legally required to comply with a valid request.
Each of these providers handles data under their own privacy practices and only receives what's needed to perform their service.
Cookies
We use a small number of cookies and similar technologies to keep you signed in, remember items in your cart, and understand how the site is used. You can disable cookies in your browser settings, though some site features may not work the same way.
Your Rights
You have the right to ask us to:
- See what personal information we have about you.
- Correct anything that's out of date or inaccurate.
- Delete your information, subject to records we're legally required to keep (such as completed sales for tax purposes).
- Opt out of marketing emails at any time.
To make any of these requests, email us at joypopllc@yahoo.com. We'll respond within a reasonable timeframe.
Data Retention
We keep your information only as long as we need it to provide our services and meet legal, tax, and accounting requirements. When information is no longer needed, we delete or anonymize it.
Children's Privacy
Our site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us and we'll delete it promptly.
Changes to This Policy
We may update this policy from time to time as our business grows or laws change. The "Effective" date at the top of this page will always reflect the current version. If we make a meaningful change, we'll post a notice on the site.
Contact
Questions or concerns about your privacy? We're happy to help.
JoyPop LLC
Email: joypopllc@yahoo.com
Phone: 2528087106
See also our Terms of Service.